Topic: Refund unwanted renewal
Nicholson819
priority
asked 3 days ago
I need assistance with a refund for an unwanted renewal. Automatic emails state to post it here to Customer Support. Thanks!
Mateusz Leciejewski
staff
answered 2 days ago
Your subscription has been canceled successfully. You should expect to have the money back in your account within a few days.
You can cancel your future subscriptions on your own by going to My orders, switching to the "Subscriptions" tab and clicking "Cancel".
If you are having issues with the website functionality, please make sure that all adblockers and VPNs are disabled.
If the issues keep occurring - please reach out on our support forum in the Customer Support category.
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Answered
- ForumUser: Priority
- Premium support: Yes
- Technology: Customer Support
- MDB Version: -
- Device: Desktop
- Browser: Chrome
- OS: Windows 11
- Provided sample code: No
- Provided link: No