Topic: Payment selection page is not loading
Unable to renew subscription. The payment options selection page is not loading correctly. Please help. Tested on different devices, same issue.
Same thing happened in 2024, and it is still not fixed.
Hello,
Thanks for reaching out and letting us know about the difficulties with the payment, and we’re really sorry for the inconvenience!
I’ve just sent you an email with all the details regarding your payment issue.
Please check your inbox (and spam folder, just in case).
Best regards,
Mateusz
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Answered
- ForumUser: Priority
- Premium support: Yes
- Technology: MDB Standard
- MDB Version: MDB5 9.2.0
- Device: Lenovo Thinkpad
- Browser: Chrome
- OS: Windows 10
- Provided sample code: No
- Provided link: No